Frequently asked questions
The most common questions about booking and staying in our villas.
Is a security deposit required?
Yes. The security deposit serves as a guarantee against any damage. The amount and method of payment depend on the chosen house and are stated in the booking conditions. The deposit is returned after the house has been inspected, provided there is no damage and the rental conditions have been respected.
How and when do I pay for my booking?
To confirm a booking, 30% of the total price must be paid, and the remaining 70% no later than 30 days before arrival. You can pay by bank transfer or by card. For bookings made less than 30 days before arrival, the full amount is paid at once.
What is the cancellation policy?
The 30% advance payment is non-refundable. Once the remaining amount has been paid, the amount paid is non-refundable. If you booked through a partner portal, the cancellation conditions stated at the time of your booking apply.
Is the tourist tax included in the price?
Yes. The tourist tax is included in the rental price of all houses in our portfolio and is not paid separately on arrival.
Are bed linen and towels provided?
Yes. Bed linen and bath towels are included in the price. Whether pool or beach towels are available depends on the chosen house. For information about changing linen and towels during a longer stay, please ask about your booking.
Is the final cleaning included in the price?
Final cleaning is included in the price, unless a separate fee is explicitly stated in the offer for the chosen house. Any additional fee is stated before the booking is confirmed.